Chapter 613
Focus on Customer Maintenance
Chapter 613 Focus on Customer Maintenance
The freshly cooked soy sauce noodles were still steaming.
The noodle soup was light brown because of the soy sauce, and it was topped with shiitake mushrooms, greens, and a perfectly cooked hard-boiled egg—not a soft-boiled egg, as Dean Qin prefers it fully cooked.
A few specks of oil floated on the surface of the noodle soup; this was sesame oil that Qin Huai had added on purpose. Compared to ordinary soy sauce noodle soup, the color of this bowl of soup was also darker because Qin Huai had added a little more soy sauce.
Dean Qin has a strong palate. The reason why Grandpa Qin said that she doesn't charge for salt when she cooks is not just because Dean Qin's cooking skills are bad, but mainly because she has a strong palate.
Soy sauce noodles are very plain, but freshly cooked soy sauce noodles are very fragrant. The steaming hot noodles carry the aroma of soy sauce and sesame oil. No matter who you put this bowl of noodles in front of, the aroma will hit them.
Dean Qin instantly forgot what she had just said, was saying, and was about to say. He stood up excitedly, his eyes fixed on the soy sauce noodles.
Although the orphanage is now wealthier and has a full-time chef, how could the stingy Director Qin possibly be willing to hire a chef who is truly skilled in cooking? The so-called chef is just someone who knows how to cook.
Dean Qin has been eating Qin Huai's steamed buns for over a decade. The two years that Qin Huai was away from Qiu County were the two years with the worst meals for Dean Qin in over a decade.
Not to mention that the Qinhuai is now completely different from what it used to be; it's a premium Pro Max version of the Qinhuai.
Dean Qin stood in the kitchen, holding a bowl of noodles, and began to eat it in big mouthfuls, one bite after another, slurping it down without stopping.
Clearly, this bowl of noodles was specially made by Qin Huai for Dean Qin, and he also made sure to give this first bowl of noodles to Dean Qin.
Of course, this wasn't to shut Dean Qin up with noodles, to prevent her from reminiscing about embarrassing childhood stories that even Qin Huai himself didn't remember. Even if Dean Qin hadn't been sitting in the kitchen reminiscing with Factory Director Xu, Qin Huai would still have given her the first bowl of noodles.
Because under normal circumstances, Director Qin is always the last person in the welfare home to eat breakfast.
Just now, Grandpa Qin said that Qin Huai was very difficult to take care of when he was little. He would cry no matter who held him or touched him. Only Director Qin and a few volunteers could hold him. However, the volunteers couldn't stay in the orphanage every day, which is why when Qin Huai was very young, Director Qin had to hold him while feeding the other children.
There has been more than one child like Qin Huai in the welfare home over the years.
Not everyone has Director Qin's patience. To be precise, even when Director Qin was young, he didn't have as much patience as he does now. In previous years, when graduates would make plans to visit Director Qin at the orphanage on the eve of the Lunar New Year, his biggest complaint was that children nowadays were much harder to care for than back then. Previously, Qin Huai's situation was an exception; now it's the norm. Director Qin, with only two hands, simply couldn't possibly hold so many children at once.
Fortunately, there are many staff members in the welfare home now, otherwise Director Qin would have been unable to hold on and would have retired long ago.
Despite the increased staff at the welfare home, Director Qin is still the last to eat every day. She makes sure to feed and soothe each child before she has time to eat herself. She either eats last or early, but eating early is often impractical—after all, where would she find the time to eat ahead of time?
If Qin Huai hadn't arrived early today, and Dean Qin hadn't gotten up ahead of time, she wouldn't have had time to stand in the kitchen and eat this bowl of soy sauce noodles ahead of schedule.
Dean Qin ate very quickly; in just over two minutes, he finished a bowl of steaming hot soy sauce noodles, noodles and soup alike.
"Aunt Qin, would you like another bowl?" Qin Huai asked.
The other people's soy sauce noodles didn't need special preparation; Qin Huai cooked them all in one pot.
"No need, it'll be the children's wake-up time in a few minutes, I have to go." Dean Qin waved his hand. "Which room does Luo Luo sleep in? I'll tell the children later to make sure they don't disturb Luo Luo."
"No need to specifically tell her, ordinary noise won't wake Luo Luo up at all. Even if there's renovation upstairs, as long as there's no electric drill, Luo Luo can fall asleep," Qin Huai said.
Qin Luo is a child who has an exceptionally high quality of sleep, like a piglet. During the school year, it's even more exaggerated; no matter what the teacher says on stage, how loud it is, or how noisy the class is, nothing can affect the child's sleep.
Dean Qin smiled as he washed the dishes and hurriedly left the kitchen, not forgetting to tell Factory Director Xu before he left that he would continue chatting with him later.
This special attention prompted Qin Huai to ask in a low voice, "Director Xu, did you tell Qin's mother yesterday that you wanted to donate to the welfare home?" Director Xu nodded slightly, "I did have that intention. Yesterday, Director Qin gave us a tour of the welfare home and introduced the situation of each child. It's really not easy for them. Even though we've received a lot of donations in the past two years, the donations are unstable. The upbringing and education of these children require long-term investment, and I want to do my part."
“If you are so kind, you can donate a few hundred yuan a month instead of too much. I will donate if the welfare home is really short of money,” Qin Huai said. “That’s just how Qin’s mother is. She’s been poor for so many years and is used to playing the victim. Even if she has money in her account, she is reluctant to spend it.”
"She's a really good person and would never squander the donations. If Grandpa Qin wanted to take an extra can of oil from the welfare home, Mama Qin would have to bring back dozens of kilograms of vegetables from Grandpa Qin's house. Grandpa Qin would probably lose a few yuan in the process." Taking advantage of Director Qin's busy schedule, Qin Huai dared to say anything and seized the opportunity to talk at length.
“Previously, the welfare home was always short-staffed and could only rely on volunteers. However, the volunteers were very unstable. After all, taking care of children is definitely tiring. Even if the volunteers were not allowed to take care of the children, they would still face a lot of complicated work. When the welfare home was first located on Sanma Road, there were quite a few enthusiastic volunteers who were willing to come to the welfare home regularly on weekends and occasionally on weekdays. Later, when it was moved to the suburbs, the distance was too far and many people were no longer willing to come.”
"In order to get more volunteers to help, Director Qin encouraged the children in the welfare home to draw pictures, do crafts, and write thank-you letters every day. Recently, making videos has become popular, and Director Qin originally wanted to make one too, but later she felt it was not a good idea because the children would have to appear on camera."
"In Dean Qin's words, such a return doesn't cost too much money, and it can also play with the children, cultivate their hands-on skills and interests, while also providing emotional value to the volunteers who come to help."
“During the years when the welfare home was most financially strapped, Director Qin insisted on sending New Year’s gifts to the volunteers every year. The gifts might not have been very valuable, but some of them later went to other places, and the postage was quite expensive.”
"The welfare home has been able to survive until today mainly thanks to the operating model of Director Qin. Even though the volunteers who have left Qiuxian County still donate money occasionally, especially during the Spring Festival. Every time Director Qin sends out New Year's gifts, he receives a lot of donations."
“We children who left the orphanage basically contributed money if we had money, and labor if we had labor. If we couldn’t contribute money or labor, we asked someone to bring us some cheap supplies like fruit, snacks, and candy. A 50 yuan red envelope might seem meager, but 50 yuan can buy quite a lot of loose candy. Aunt Qin has a list of supplies needed each month, which she posts regularly on her WeChat Moments, and everyone can donate according to their needs.”
"However, I haven't posted much in the last two years."
"Mr. Luo has donated far too much."
After Qin Huai finished speaking, he suddenly realized that everyone's evaluation of Luo Jun at Luo Jun's funeral was not wrong. Luo Jun was indeed passionate about charity!
“I checked the accounts yesterday, and Director Qin really didn’t waste money. Old Xu, you can donate with peace of mind,” Chen Huihong said, seizing the opportunity. “I not only looked at Luo Jun’s donation accounts, but also Jingjing’s. Director Qin is quite resourceful with money. She doesn’t try to spend all the donations she receives, but rather saves most of the money for the children’s long-term medical care and education. Basic special schools are free, but most of the children in the welfare home have very special circumstances and are not suitable for these schools. Some of them also need relatively expensive treatments, not to mention all sorts of miscellaneous expenses. Director Qin talked to me for more than two hours yesterday, and I still feel that the money donated by Luo Jun and Jingjing is not enough. I even thought about donating 10 yuan.”
Qu Jing nodded in agreement: "I also feel that I didn't donate enough money last time, but I don't have much money in my account right now, so I only donated 2 yuan."
Chen Gong said, "I donated 5 yuan."
Wang Gensheng was shocked: "I thought I was the only one who donated. I donated 10 yuan."
Zhou Hu: "...Was my donation of 2000 a bit too little?"
An Youyou: "? Less? I bought two bags of fruit and a carton of milk."
Qin Huai: ...
Okay, now he knows who he learned his fraud skills from, and he also knows why Dean Qin only focused on chatting with Factory Director Xu today.
It turns out everyone else has already donated, but Factory Director Xu is still considering how much to donate, as he is a key customer to maintain.
As for Chen Huihong...
She is an audit specialist.
Bad news: Redefining daytime
Good news: No more writer's block!
There will be more later.
(End of this chapter)