Chapter 1671
You Flicked My Head Again
After Sun Dafu finished speaking, Huang Yufang stared with her big, watery eyes and immediately looked on with envy, saying:
"My brother Haodong is so lucky to have a grandfather like you who cares about him so much and even bought him a motorcycle. It's truly enviable."
Upon hearing this, Sun Dafu's old face immediately broke into a wide smile, and he waved his hand, saying:
"There's nothing I can do. What grandfather doesn't love his grandson? Hahaha. You're quite the smooth talker, young man."
Huang Yufang continued to flatter with a smile:
"That's because you, as the grandfather, have the means. If it were any other grandfather, he wouldn't be able to afford a motorcycle even if he wanted to."
Upon hearing this, Sun Dafu became even happier and said very modestly:
"Hey, as his grandfather, I can only help out a little. How could an old man like me afford to buy him a motorcycle? His parents have to cover the bulk of the cost. He's also saved up some money from working these past few years. Hehehe, the whole family works together."
Huang Yufang nodded and said:
"Yes, my brother Haodong is indeed very outstanding. He deserves all the sacrifices your family has made for him. I believe that once my brother Haodong buys a motorcycle, he will become even more outstanding."
It has to be said that Huang Yufang really has a talent for sales. She speaks one sentence after another without seeming deliberate, and she also brings out the little bit of pride in the customer's heart.
In this day and age, being able to afford a motorcycle is a symbol of a family's strength, and families who are about to buy or have already bought a motorcycle will naturally feel that their family is better than others.
Therefore, Huang Yufang took advantage of people's desire to show off but not to be too ostentatious, and flattered her clients as much as possible.
After Huang Yufang finished speaking, not only did Sun Dafu appear very happy, but even Sun Haodong straightened his back ramrod straight.
Wang An, watching from the side, almost laughed, but he forced himself to hold it in.
After saying a few more useless words, Wang An saw that the shop was getting more and more crowded, so he took the initiative to say to Sun Dafu:
"Grandpa Sun, you and Haodong wait here for a while. I'll take Xiao Huang to talk to him about the industrial vouchers. After that, you can just proceed with the normal processing."
Sun Dafu immediately understood what Wang An meant. After all, Sun Dafu and his grandson had only brought half of the industrial vouchers with them. In their minds, such a thing naturally required prior special approval from the motorcycle shop's management.
What they didn't know was that the so-called leader in their minds was actually Wang An himself.
After Wang An finished speaking, Sun Dafu hurriedly said:
"Okay, Xiao An, then you should go quickly."
Wang An called Huang Yufang aside and whispered to her:
"Xiao Huang, take Grandpa Sun and your brother Hao Dong to the finance department to pay the money and complete the formalities as soon as possible. They are still short half of the industrial vouchers, so don't ask them for more. But the price will still be calculated based on the price using industrial vouchers."
"Then make a separate record in the sales record, write down the special application, and then give it to me for signature later."
Huang Yufang was taken aback upon hearing this, and subconsciously said:
"Half? Just half of the industrial vouchers? Well, Brother Wang, I've served this customer several times already, so will I still get a cut of the commission for this car?"
For every car sold, the commission is 10 yuan, and 10 yuan is not a small amount of money for anyone in this era.
Wang An was taken aback by these words, and couldn't help but flick Huang Yufang's head, saying speechlessly:
"Of course it'll be on your end. Do you think I'd steal your clients? In all we do these days, when have we ever tried to steal your clients? Huh?"
"Ouch! That hurts!" Huang Yufang was suddenly flicked and couldn't help but cry out, covering her head and pouting as she said:
"You flicked my forehead again, you've made me stupid, humph!"
And you know what? Huang Yufang has not only learned how to communicate with people and how to sell cars, but she has also become very good at being charming and coquettish.
Her movements, her demeanor, her expressions—everything about her perfectly captured the unique beauty and charm of a young girl. Even if she didn't sell motorcycles, this girl could be a very successful social butterfly.
Wang An ignored Huang Yufang's complaints and continued:
“They’re from the same village as me. They just suddenly came to me saying they didn’t have enough industrial coupons. I had to give them face, right?”
"That's it. Apart from the industrial vouchers, nothing else will change on this car. Oh, and give them a set of that gift package too. Just give them the cotton kind, and some of those old junk things like ribbons and streamers. This time, you can decide, so just give them a little something."
Upon hearing Wang An suggest that she also send something, Huang Yufang immediately beamed with joy and said:
"Okay, thanks big brother, hehehehe."
Selling motorcycles back then wasn't like selling cars in later generations. In later generations, as long as you paid for a car, the sales consultant at the dealership would proactively give you a bunch of junk, like this "gift package" or that "gift package," all of which were pretty useless.
In this era, although those ribbons, garlands, and other decorations were not very useful, they still had to be purchased with money; motorcycle shops wouldn't give them away for free.
There's no way around it; a seller's market and a buyer's market are completely different concepts.
So when Wang An asked Huang Yufang to use items from the shop to do him a favor, Huang Yufang was naturally very happy.
Because she could use the excuse of delivering gifts to get Sun Haodong to help introduce new clients, which was a tactic that Wang An emphasized when training sales staff.
Wang An smiled slightly and said:
"Alright, stop grinning like an idiot here. Hurry up and take these two to get the paperwork done. There are so many people coming to the shop in such a short time. Don't you want to sell a few more motorcycles?"
Huang Yufang chuckled, revealing a mischievous glint in her eyes, and said:
"Of course I want to! I'm counting on selling more motorcycles to make money."
Wang An and Huang Yufang returned to Sun Dafu and his son. Wang An smiled and said to them:
"Grandpa Sun, Haodong, I've already arranged the industrial vouchers. You can just have Xiao Huang help you with the paperwork. After that, Haodong, if you don't know how to ride a motorcycle, go next door. That's the after-sales service room; they'll teach you how to ride."
Although it's called after-sales service, it's actually just a few technicians transferred from the motorcycle factory. Their responsibilities include maintaining the motorcycles, teaching customers how to ride them, and collecting and handling various problems that may arise with the motorcycles.
Motorcycles were a very novel thing in this era, and most people knew nothing about them. Even in daily riding, mistakes would occur, leading to various minor problems with the motorcycle itself.
These situations naturally all need to be addressed.
Regarding after-sales service, it was Wang An who made the final decision that it had to be established.
Wang An knew very well that if a motor vehicle brand didn't have its own after-sales service, it would never last long.
Of course, the most important reason for establishing after-sales service is that although it may seem insignificant, it is actually very profitable.
After Wang An finished speaking, Sun Dafu and his grandson Sun Haodong immediately smiled happily upon hearing that Wang An was helping them.
Sun Dafu's wrinkles bloomed again like chrysanthemums, and he said with some excitement:
"All arranged? Hahaha, that's great! Okay, Haodong and I will go pay right away."
As she spoke, Huang Yufang led Sun Dafu and his grandson toward the finance department. (End of Chapter)